1. Acceptance of Terms
By accessing and using HiresInfo Platform ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
HiresInfo Platform is a comprehensive recruitment and job search platform that connects job seekers with employers and bench sales recruiters. Our services include:
- Job posting and searching capabilities
- Resume and profile management
- Application tracking and management
- Communication tools between users
- Analytics and reporting features
- Job promotion via email alerts (employers only)
- Resume unlock system (employers only)
- Subscription management and billing
3. User Accounts and Roles
Our platform supports three types of user accounts:
Job Seekers
- Free access to all job search features
- Can create profiles, upload resumes, and apply for jobs
- Receive job promotion emails when their skills match job requirements
- No subscription required
Bench Sales Recruiters
- Free access to manage consultants and apply for jobs on their behalf
- Can create consultant profiles and track applications
- Receive job promotion emails for their consultants
- No subscription required
Employers
- Free basic plan with limited features
- Paid subscription plans for advanced features
- Can promote jobs and unlock resume details
- Subject to daily quotas based on subscription plan
4. User Responsibilities
As a user of our platform, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Use the service only for lawful purposes
- Not post false, misleading, or fraudulent information
- Respect the rights and privacy of other users
- Not engage in harassment, discrimination, or abusive behavior
- Not attempt to gain unauthorized access to our systems
- Comply with all applicable laws and regulations
5. Subscription Services (Employers Only)
Employers may subscribe to paid plans that include:
- Job Promotions: Send email alerts to matching candidates via SMTP
- Resume Unlocks: View full candidate contact details and resumes
- Daily Quotas: Limited number of promotions and unlocks per day
- Advanced Analytics: Detailed reporting and insights
- Team Management: Multi-user access (Enterprise plan)
6. Payment Terms
For employers using paid subscription services:
- Payments are processed securely through PayPal
- Fees are charged monthly in advance
- Provide accurate billing information
- Authorize us to charge your payment method
- Unused daily quotas do not roll over to the next day
- Prices may change with 30 days notice
- 7-day free trial available for all paid plans
- 30-day money-back guarantee
7. Prohibited Activities
The following activities are strictly prohibited on our platform:
- Posting jobs that discriminate based on protected characteristics
- Sharing false or misleading information
- Spamming or sending unsolicited communications
- Attempting to reverse engineer our software
- Using automated tools to access our services
- Violating any intellectual property rights
- Circumventing subscription quotas or limits
- Sharing account credentials with unauthorized users
8. Content and Intellectual Property
You retain ownership of content you post on our platform, but grant us a license to use, display, and distribute such content in connection with our services. This includes:
- Job postings and descriptions
- Resume and profile information
- Company information and branding
- Application materials and cover letters
We respect intellectual property rights and expect our users to do the same.
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. Key points include:
- Resume information is initially hidden from employers
- Full contact details are only revealed when unlocked
- Email communications are sent via secure SMTP
- Payment information is processed by PayPal
- You can control your privacy settings
10. Service Availability
We strive to provide continuous service availability but cannot guarantee uninterrupted access. We may:
- Perform scheduled maintenance
- Update our systems and features
- Suspend services for security reasons
- Modify or discontinue features with notice
- Experience third-party service outages (SMTP, PayPal)
11. Termination
We may terminate or suspend your account at any time for violations of these terms. You may also terminate your account at any time. Upon termination:
- Your right to use the service ceases immediately
- We may delete your account and data
- Paid subscriptions are not automatically refunded
- Certain provisions of these terms survive termination
12. Disclaimers and Limitations
Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability and fitness for a particular purpose
- Warranties regarding the accuracy or reliability of information
- Warranties that the service will be uninterrupted or error-free
- Warranties regarding job placement success
- Warranties regarding email delivery success
13. Limitation of Liability
To the maximum extent permitted by law, HiresInfo Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Damages resulting from job search activities
- Damages resulting from email delivery failures
- Damages resulting from payment processing issues
- Damages resulting from unauthorized access to accounts
14. Indemnification
You agree to indemnify and hold harmless HiresInfo Platform from any claims, damages, or expenses arising from your use of our services or violation of these terms.
15. Governing Law
These terms are governed by the laws of Texas, United States. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Austin, Texas.
16. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated terms.
17. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18. Contact Information
If you have any questions about these Terms of Service, please contact us: